Refund policy

Return and Refund Policy

At GLAD, all sales are final. As a small brand with limited inventory, we may not have alternate sizes available if an incorrect size is ordered. However, we do offer refunds for orders that have not yet been processed for shipping. If you haven’t received a tracking number, please reach out to us to request a refund.

Refund Request Steps

To request a refund for eligible orders, please email us at gladtidingsacademy.biz@gmail.com. Be sure to include:

• Your order number

• A screenshot of your order details for verification

Damages and Issues

We want every order to be perfect. Please inspect your items upon arrival and contact us right away if your item is defective, damaged, or incorrect. This allows us to evaluate the issue and make things right.

Refunds are issued only for damaged or defective items.

Thank you for understanding and supporting our small brand!